Refund Policy

Payments
All transfer services require prepayment. Your credit or debit card or mobile money account will be charged for the full amount at the time you make your reservation.

Cancellation Policy
Prepaid reservations cancelled more than 24 hours prior to the scheduled pick-up time will be refunded. Cancellations made less than 24 hours prior to pick-up are not refundable.

Prepaid reservations cancelled more than 24 hours prior to the scheduled pick-up time will be refunded less a 5% administrative fee. No refunds will be issued for cancellations made less than 24 hours prior to pick-up time.